Privacy Policy
This Privacy Policy describes how ReviveSpace Home Services LLC ("ReviveSpace," "we," "us," or "our") collects, uses, and discloses your Personal Information when you use our website, mobile applications, and home services (collectively, the "Services").
1. Introduction
ReviveSpace Home Services LLC is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights concerning that information. By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
A. Personal Identification Information
This is information you voluntarily provide to us when scheduling a service, requesting a quote, or contacting us. This may include:
- Contact Data: Name, address (service and billing), email address, phone number.
- Payment Data: Billing information such as credit/debit card details (processed securely by a third-party payment processor) or other payment details.
- Service-Related Data: Specific details about your home, property, and the requested services (e.g., number of rooms, condition of appliances, security/access codes, pet information).
- Account Data: Username and password if you create an online account.
B. Usage and Technical Data
This information is collected automatically when you access and use our website or mobile application:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
- Device Data: Device name, type, and unique identifiers.
- Location Data: General geographical location inferred from your IP address.
- Tracking Technologies: Information collected through cookies, web beacons, and other similar technologies (see Section 5).
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide Services: To schedule, perform, and manage the home services you request.
- Communication: To send you confirmations, updates, receipts, technical notices, and administrative messages.
- Customer Support: To respond to your inquiries, complaints, and requests for service.
- Billing and Payments: To process payments and manage your account.
- Marketing and Promotions: To send you promotional communications, special offers, and information about new services (you may opt-out at any time).
- Improvement: To monitor and analyze trends, usage, and activities in connection with our Services to improve our business operations and service offerings.
- Security and Legal Compliance: To detect and prevent fraud, protect our rights and property, and comply with legal obligations.
4. Disclosure of Your Information
We may share your Personal Information with the following categories of third parties:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, IT and hosting, analytics, and marketing assistance. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Internal Team: We share necessary service-related details (e.g., address, service type, access instructions) with the employees or independent contractors who will be performing the services at your location.
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal process, protect the rights or property of ReviveSpace, or protect the safety of our customers or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
6. Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your Personal Information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your Personal Information.
- Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us using the information provided in Section 9.
8. Children's Privacy
Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you become aware that your Child has provided us with Personal Information, please contact us.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
ReviveSpace Home Services LLC1405 Lilac Dr. N. STE 240D
Golden Valley, MN, 55422
Email: Contact@revivespacehomeservices.com
Phone: 612-322-8106
10. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
